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Dude, Recycle Your Old Dell
Dan Simon

Dell Computers is joining a growing list of computer makers now offering customers a recycling option for their old machines, a measure already available to the company’s European and Japanese customers.

The Dell plan adds a recycling choice to its Dell Exchange web site. Visitors can also consider trading their machine in on a new one, auctioning it off through the company’s auction site or donating the used computer to charity. Each category has specific requirements regarding processor speed and other factors that help determine how viable the used equipment is for a particular option.

The company joins IBM, Compaq, Hewlett Packard and Micron in offering computer-recycling programs. Most of these, including the Dell plan, require the consumer to bear some cost in the process. In Dell’s case, it’s to ship the used computer to a recycling center. Since desktop machines are generally fairly heavy, such shipping may cost the consumer enough money to discourage them from participating in the program, critics of plan argue.

Dell, the world’s number two computer seller behind the combined Hewlett Packard/Compaq, had been under heavy criticism from groups such as the Computer Take Back Campaign (their report “Dude, why won’t they take back my Dell?” is available at http://www.grrn.org/e-scrap/Dell_TakeBack_Report.pdf), even though the company had already offered its business clients a similar program.

In fairness to the company, Dell maintains 80 percent of its customers are businesses, and it was simply prioritizing its recycling efforts. Since 1991, when it began its business recycling effort, the company says it has recovered more than two million used computers worldwide.

Environmental advocates maintain the industry needs to come up with a better way of dealing with the issue. Computers are made with a variety of heavy metals and organic pollutants that can be difficult to safely remove and recycle from the machines, but can also leach out if the computers are deposited in landfills.
One suggested course is creating a producer responsibility system where the manufacturer is responsible for the materials throughout the entire life of the machine.

Advocates of this course maintain it would encourage computer makers to design more environmentally benign machines that would be easier and cheaper to recycle at the end of their brief lives. Proponents say consumers would be more willing to pay a built-in recycling fee at the beginning of their relationship with the computer, than they are at the end when it has little or no value to them.



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